XRSPACE and Canvi host webinar on creating AI customer service avatars in 15 minutes
XRSPACE and Canvi shared details on November 2 of a Perxona webinar held on October 28, featuring a roughly 15-minute demonstration from avatar selection to publication. The session covered deployment through websites, QR codes, and in-store displays, along with ways to divide responsibilities between AI and staff. It also presented an exhibition case in which one AI avatar of Taiwanese IP character Bounce Rabbit conversed with more than 5,000 visitors, connecting character-based interaction with practical customer service.
The 15-minute demo and Bounce Rabbit's 5,000-plus conversations make a useful pair. I would use the time saved in setup to refine how the character serves visitors.