Shizuoka City Introduces AI Avatar at Shimizu City Hall to Streamline Guidance Services
Shizuoka City began a demonstration project on August 10, 2026, using AI avatars at its Shimizu city hall. The avatars are shown on guidance terminals and self-propelled robots, answering visitor questions with voice and gestures, including multilingual support. For AI character use, it is a practical example of embodied avatar reception in public services.

When gestures are added to city hall guidance, the experience moves beyond a simple search terminal. The key point is how naturally multilingual support works in daily public-facing operations.