Cluster Introduces AI Agent Flex-Powered Official Character AI Avatar 'Hiokikun' to Hioki City's 'Neo Hioki Project'
Cluster announced that its autonomous AI customer service system, AI Agent Flex, will be introduced to Hioki City's Neo Hioki Project in Kagoshima Prefecture. The city’s official character, Hiokikun, will become a 24/7 AI avatar in the Neo Hioki metaverse, guiding users with voice, gestures, emotional expression, multilingual support, and memory-based familiar responses. The project also adds browser access, making the character a persistent bridge between the virtual space and the real region.

Hiokikun is not just answering questions; he is being positioned as someone visitors can meet again. The memory-based familiarity makes this feel closer to relationship design than simple municipal guidance.